You asked, we attempt to answer.

What browser version am I using?
The name of the browser you are using appears in the title bar, right after the web page title. To see which version of the browser you are running, go under Help. The last menu option should be About. Specifics about the version should be listed here.

Why doesn’t my web page print properly?

What do you do when pages from Internet do not print out correctly? Web pages are designed to be read on screen, so they’re designed to play well with different browsers. Many sites offer “printer-friendly” versions, but some don’t. Here are few tricks you can employ when you run into problems when trying to print from a web page:

Problem 1: Printed Page text cut off on the right.
Option 1: Print Landscape

Go under File -> Page Setup, Select Landscape. This will change the orientation of your paper and print across the wider length of the page.

Option 2: Print Selection

Use mouse to highlight only the text you would like to print.
Then, choose File -> Print.
Under Print Range, pick Selection.

Option 3: Copy to Word

Copy & Paste the selected text into a text editor such as MS Word. Edit text to fit on the printed page.

Problem 2: Blank page prints out, even though there’s stuff on the computer screen.
Print preview, print preview, print preview. You just never know what a web page has going on, so looking at the print preview is always a good thing to use before you print.

If you see something on the screen but a blank page prints out, you were likely using a program operating with a plug-in like Adobe Reader or flash. Some of these plug-ins don’t work with the browser’s print feature. Adobe Reader, for instance, has a separate printer icon inside the content area of the screen. Use this print option instead of the File – Print.

What happened to the menu bar and the close button – and all the other stuff I’m used to seeing at the top of the screen?

Browsers allow you to show whatever options you want, but we’re used to seeing the title bar and the adress bar at the top of our screen, along with the back and forward buttons. Sometimes you can make certain features disappear on accident. Has the top of your browser ever looked like this picture?

To restore the menu bar, address bar, status bar and so on, try these tips:

Tip 1: Select View, click on Toolbars, Status Bar or Sidebar to restore them to sight.

Tip 2: Alt+V will bring up the View menu on any browser; use arrows and enter to select options.

Tip 3: You may have accidentally hit the F11 key on your keyboard. Pushing F11 again will restore a screen to normal view, if it has been adjusted to full-screen on accident

What? A lavender box?

Yup, a lavender box. Why not? It’s spring! And this is a mission like no other, especially since it is more a favor than a mission. In our land, favors are lavender. Moving on…

The favor:

You may know your way around the browser pretty well. Would you take a moment today to share a useful browser tip with your neighbor?

And, if it’s a new tip, put it in the comments!

More browser problems?

Post issues and solutions in comments below or send us an Email. We will be glad to help – well, us and anyone else in the library system who’d like to jump in!


When you do a lot of work on shared computers there is a chance that others will change the settings on the Internet browser. It’s like driving a car after someone smaller/bigger than you has driven it – you might need to put things back the way you like them.

Browser settings aren’t any different. If you’re sharing a computer, you may want to adjust a few things to make your browsing more comfortable.

Internet Options lets you change your browser preferences.

In our tour, we’ll take a look at how to set the home page, delete your browsing history, and how to use Auto Complete.

Start the tour!

Your mission, should you choose to accept it:

1. Watch the Internet Options tour.
2. Open up Internet Options.
3. Find the Auto Complete options under the Content tab.
4. If you’re on a shared staff computer, uncheck the box next to user names and passwords.
5. Take the survey..

Have you ever been to a website and thought, “This looks weird. Part of the page is cut off on the right.”

Do you ever have trouble reading a webpage because the text is so small?

A lot of what you see online is “what you see is what you get” but there are some things you can control. This week we’ll talk about some of the things you can control about what you view in your browser.

Screen Resolution

800 x 600 ….. 1024 x 768 ….. do those numbers seem vaguely familiar? What about the phrase “best viewed in 800 x600”?

These numbers refer to your computer’s screen resolution. 800 x 600 means your monitor will display 800 pixels across and 600 pixels down. 1024 x 768 means the monitor will display 1,024 pixels across and 768 pixels down. It doesn’t matter if you know what a pixel is, what matters is that you understand that a monitor that displays more pixels can fit more stuff on your screen.

The weird thing about screen resolution is that the bigger the numbers get – like 1024 x768 – the smaller everything will look. You’ll have more room on your screen because your monitor has more pixels to use to display your stuff, but everything will look smaller.

We hope this video will help to clear up any confusion about screen resolution:
Screen Resolution – a video where you really have to have sound.

Text Size

If you’ve set the screen resolution of your computer monitor to 1024 x 768, you should be able to view the Tennessean website or MSNBC without any trouble – but can you read the text on the screen? Or could you read it better before you changed the screen resolution? Isn’t there a way to see all of a website, but still be able to read it???

That’s a good question.

The answer is, most of the time, but not always.

Most websites are set up to allow you to change the size of the words on the screen. Let’s change text size of this page right now.

view.jpgClick on View in the menu bar (see picture).

Now, scroll down to “text size” and choose “largest.” Did the words on the screen get bigger?

Click on View in the menu bar again. Scroll down to “text size” and choose “smallest.” Can you still read this?

But, I said you could change the text size most of the time. There’s always a catch, isn’t there? Some websites have settings that don’t allow you to change the text size. If you’ve ever tried to change the text size and nothing happened, you were looking at a website that doesn’t allow you to change that setting. It seems mean, but usually a designer is concerned with preserving the look of the site.

Take a look at msnbc – this is with the text size set to medium (the default setting).


Now, take a look at msnbc with the text size set to largest. See the difference?


Some browsers, like firefox and Internet Explorer 7 try to compensate for this. These browsers allow you to override the setting the designer specified so you can still change the text size. And there’s an even quicker way to do it than using the View menu! Hold down the “ctrl” key on your keyboard and move the scroll wheel on your mouse – the text will get bigger/smaller!

Your mission, should you choose to accept it:
1. Watch the video.
2. Play with the screen resolution on your monitor. Jot down the original screen resolution first!
3. Open your web browser and go to Change the size of the text using the View menu (or use the scroll wheel tip above).
4. Take the survey.

Stop, Browser time (27)

April 7, 2008

Sorry about the M.C. Hammer reference – it was too hard to resist.

April is browser time. Sure, we use the Internet Explorer browser all the time at work, to look at the Intranet, search the databases, or glance at the headlines on the Tennessean website. But do you know what to do when you can’t see all of a webpage? Have you had to deal with tabs yet? Do you know how to verify if a website is secure?

This month, we’ll go over this and more – it’s browser time. Do, do, do, do, do-do, do-do. Do, do, do, do, do-do, do-do.

What is a browser?

A web browser is software that allows you to locate and display web pages. Web pages are written in a special computer language called HTML code. A web browser translates HTML code into the the text and pictures we’re familiar with.

Here’s what the library website looks like without a browser:


Browser Bits

Mosaic was the first web browser to make a big splash – back in the early 1990s. Netscape appeared in 1994. Internet Explorer didn’t show up until 1996. It came standard with every new Windows computer and it quickly replaced Netscape as the most popular web browser. Mozilla Firefox is a popular open-source browser started in 2004. Opera is a useful browser for mobile phones. Safari is the browser standard for Apple.

Each browser has its own special features, but the main elements are the same. So, if you are familiar with using one browser, then you should be able to easily navigate another.

What are the parts of the browser?

Take a tour of the Title bar, Menu bar, Address bar, Content Area, Search Box & Scrollbar

Your mission, should you choose to accept it:
1. Watch the movie.
2. Tell us your browser questions!

Whew! March Apps Mania is at its end. I hope we introduced you to at least one new thing this month.

We promised a lame bracket and you’re getting a lame bracket! The “winner” is the most tried app in each category. Check it out:


I hope we can say “final four” without getting sued.

If you didn’t get to take the survey before this bracket, don’t worry about it. You can still do the March Mania missions! (say that five times fast – it sounds like March Mayni-emissions)