Browser questions answered (30)

April 28, 2008

You asked, we attempt to answer.

What browser version am I using?
The name of the browser you are using appears in the title bar, right after the web page title. To see which version of the browser you are running, go under Help. The last menu option should be About. Specifics about the version should be listed here.

Why doesn’t my web page print properly?

What do you do when pages from Internet do not print out correctly? Web pages are designed to be read on screen, so they’re designed to play well with different browsers. Many sites offer “printer-friendly” versions, but some don’t. Here are few tricks you can employ when you run into problems when trying to print from a web page:

Problem 1: Printed Page text cut off on the right.
Option 1: Print Landscape

Go under File -> Page Setup, Select Landscape. This will change the orientation of your paper and print across the wider length of the page.

Option 2: Print Selection

Use mouse to highlight only the text you would like to print.
Then, choose File -> Print.
Under Print Range, pick Selection.

Option 3: Copy to Word

Copy & Paste the selected text into a text editor such as MS Word. Edit text to fit on the printed page.

Problem 2: Blank page prints out, even though there’s stuff on the computer screen.
Print preview, print preview, print preview. You just never know what a web page has going on, so looking at the print preview is always a good thing to use before you print.

If you see something on the screen but a blank page prints out, you were likely using a program operating with a plug-in like Adobe Reader or flash. Some of these plug-ins don’t work with the browser’s print feature. Adobe Reader, for instance, has a separate printer icon inside the content area of the screen. Use this print option instead of the File – Print.

What happened to the menu bar and the close button – and all the other stuff I’m used to seeing at the top of the screen?

Browsers allow you to show whatever options you want, but we’re used to seeing the title bar and the adress bar at the top of our screen, along with the back and forward buttons. Sometimes you can make certain features disappear on accident. Has the top of your browser ever looked like this picture?

To restore the menu bar, address bar, status bar and so on, try these tips:

Tip 1: Select View, click on Toolbars, Status Bar or Sidebar to restore them to sight.

Tip 2: Alt+V will bring up the View menu on any browser; use arrows and enter to select options.

Tip 3: You may have accidentally hit the F11 key on your keyboard. Pushing F11 again will restore a screen to normal view, if it has been adjusted to full-screen on accident

What? A lavender box?

Yup, a lavender box. Why not? It’s spring! And this is a mission like no other, especially since it is more a favor than a mission. In our land, favors are lavender. Moving on…

The favor:

You may know your way around the browser pretty well. Would you take a moment today to share a useful browser tip with your neighbor?

And, if it’s a new tip, put it in the comments!

More browser problems?

Post issues and solutions in comments below or send us an Email. We will be glad to help – well, us and anyone else in the library system who’d like to jump in!


7 Responses to “Browser questions answered (30)”

  1. Susan P. Says:

    Another lovely option for Firefox users is Aardvark. Aardvark allows you to isolate specific elements for printing without the hassle of cutting and pasting into a word processing program — get rid of the banners, poorly placed ads, and any other element that will prevent you from easily using the “print selected” option. I use it on my personal laptop, and it’s easy to use. Plus, I can generally save at least one sheet of paper from being printed with stuff I don’t want!

  2. Anthony Wessels Says:

    One nice thing that I like to do with my browsers is to set up a list of favorites. Working with the public, I’m sure we all have a good idea of what it is that people are looking for, information-wise, on a daily basis. You can use your favorites to keep a handy online reference guide at your fingertips that is tailored to your community.

  3. Jai Says:

    “Right click” is your friend. Whether you are on the internet or not, if you are using windows you can gain a fountain of options when you right click something.

  4. Jai Says:

    Oh, another thing is the google toolbar; along with google desktop I find it invaluable.

  5. Jenny Says:

    I’m going to try Aardvark. Thanks for the tip!

  6. David Lawrence Says:

    I’ve gotten a little rusty helping patrons with these problems lately – it’s great to be able to come back here and find the problem solutions


  7. Jenny Says:

    That’s great to hear! I’m glad it was helpful to look back on.

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