Wireless Printing Not Working?

June 15, 2009

Are you online?

You can work in the library, create files, listen to music, without going online. Check that you have connected to the Internet by opening a browser and visiting a web page. Wireless Printing will not function when a computer is not connected.

If you are not connected…

View the computer’s available networks (Control Panel) and enable the wireless network card. You will need to select the Library’s wireless network from the list of available networks. Open the web browser. Then, you will need to agree to the Internet policy when it appears in the browser.

Have you installed the Wireless Printing Software?

Check the printers listed in the software’s Printing utility (File – Print). If you do not see the library’s network printers listed under Name:, then you have not successfully installed the software. Return to the Wireless Computers home page, the first page that is loaded after accepting the terms. Follow the instructions for loading the software. Remember, the software is erased after the computer is restarted, and must be re-installed for each session.

Are you Running Windows Vista?

Our print software sends up about a dozen red flags on the Vista security checklist. In order to get Vista to install the software, you need to keep hitting ‘Agree’, ‘Allow’, and so forth to every warning message that appears. Be sure to read each warning to be sure you are comfortable with each step of the installation.

LPT will still not install?

If the computer refuses to install the wireless printing software, contact Tech Support for troubleshooting help. You will need to do this while the error is in front of you, so they can troubleshoot the issue with you.

Do you have any tips for troubleshooting Wi-Fi printing? Please share with everyone in the Comments.

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2 Responses to “Wireless Printing Not Working?”

  1. Tiny Tim Says:

    If you spend 10 minutes trying to help someone with a Mac, then remember the printing software doesn’t work with Mac, offer to bring print what they want for free.

  2. npljenny Says:

    That is an excellent suggestion. I like that a lot!


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